AI + Operations: My take

Happy Sunday!

I wanted to chat about AI today since the last few conversations I had revolved around it. We all know AI is powerful, but it's only when you know how to use it.

A Quick Word

Support small businesses this season

For the people who like to shop small first!

Last month, I was a part of an event where we asked ChatGPT questions, and experts (like myself) weighed in.

Many people in the room knew that AI works best with an expert and did not replace one. But it brought up another question.. What about the people who didn't know the right questions to ask?

AI can streamline, support, and accelerate your operations, but it can also spit out inaccurate, misleading, or harmful recommendations if you don’t know how to guide it.

I've seen it firsthand when using it to help me shape up some of my content. And this can immediately go from helpful to a disaster if you just take everything at face value with AI.

Using myself as an example, I have a custom GPT for Lazy Systems Club, my clients, and my team. Eventually, I plan to implement an AI agent. However, this is trained under my framework, and this is where the bigger problem lies when it comes to implementing AI in business.

What I've been seeing in the Operations space is that people will use AI to come up with ideas- which I do too- and have it come up with a plan. Nothing wrong here, but this is where confusion starts to happen. When you have AI generate a plan for you, it's still not "real" until you've created a process for it and tested it out.

And when you have AI, a man-made creation pulling information from the internet that may or may not be accurate, creating processes for you without you figuring out if it's something realistic or sustainable, you've already created a bottleneck without realizing it.

AI is an amazing supplement tool, but it shouldn't replace an expert who can guide you on how to use it the right way. And being honest, we don't need AI as much as we may think. We just need more clarity around Operations as a whole.

I'll end it here and ask: What’s the #1 thing you wish you understood better about using AI in your business?

Hit the reply button and let's start a conversation!

Actionable Steps For You

When I help leaders integrate AI (or anything for that matter) into their workflows, we don’t start with choosing a tool. We start with:

  • What tasks already exist
  • What’s actually repeatable
  • What needs human oversight
  • What can be simplified or automated
  • And what systems need to be built first

So what I want you to do this week is to look at your tasks for the week. Ask yourself the questions above and see which sub-system you focus on most. This will help you see what needs to be organized first.

Prefer to work with an "expert" on this? Book a 1-1 call, and I'll help you break it down and what to feed AI after.

What's Happening this Month?

Something You May Like

The Introvert Coach has a cool GPT bundle for sale (aff link)

Resource of the week

Organize your day-to-day with the Lazy Systems GPT! Comes with prompts so you can build yourself!

Video of the Week

Want to hear more of my thoughts on AI in business? Check out this less than 10 minute video on the topic.

video preview

P.S. If you're on Linkedin or Alignable and found my content useful to your journey, I would love your recommendations and feedback!

Feedback/Comment of the week: I love this take away. I'm one of those people not using AI to my advantage nor asking it better questions that'll help me utilize it better. I'm learning though.

Adriana

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Beyond The Process with Adriana

Welcome to Beyond the Process! As an Operations Consultant & Tech writer helping businesses streamline, document, and exit their roles, I use this newsletter to share lessons from my whole journey, along with practical ideas you can apply in work and life. Sometimes there's a structure. Sometimes it's more reflective.